Consumer
Cybersecurity statistics about consumer
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69% of respondents globally believe AI-powered fraud now poses a greater threat to personal security than traditional forms of identity theft.
80% of consumers globally were willing to spend more time on security for digital platforms supporting banking and financial services
Global willingness to spend time verifying identity on sharing economy platforms was 70% in 2025, which is only slightly down from 71% in 2024.
31% of Millennials say they check that the website has a padlock icon before visiting and/or purchasing anything as a measure to help themselves from being hacked.
69% of consumers do not check if a website has a secure padlock icon before making online purchases.
The majority of consumers (61%) repeat passwords across their various accounts. This habit is slightly more common among Gen Z and Millennials compared to Gen X and Boomers.
26% of Gen Z consumers say they use a credit monitoring service as a measure to help themselves from being hacked.
34% of Millennials say they use a credit monitoring service as a measure to help themselves from being hacked.
42% of Gen Z and 40% of Millennial respondents would not immediately change their passwords or credit card information after being notified of a data breach, if they act at all.
21% of Gen Z and 16% of Millennials report being less concerned about online security than they were five years ago.
1 in 4 (23%) consumers said having loyalty or rewards points on the line would influence their decision to remain a customer
33% of Millennials say they use a different password for every account as a measure to help themselves from being hacked.
38% of Gen X and Boomers say they use a credit monitoring service as a measure to help themselves from being hacked.
When faced with data breaches at both a large corporation and a small business, 1 in 3 (34%) Gen Z and Millennials say they would stop shopping with both entirely.
30% of Gen X and Boomers say they check that the website has a padlock icon before visiting and/or purchasing anything as a measure to help themselves from being hacked.
35% of consumers say they don't save their credit/debit card information in brand accounts as a measure to help themselves from being hacked.
About 1 in 3 (30%) Gen Z and Millennials find sites that are not mobile-friendly concerning, versus 24% of Gen X and Boomers.
35% of consumers say they use a credit monitoring service as a measure to help themselves from being hacked.
37% of Gen X and Boomers would cut ties with a business if it experienced a security incident.
42% of Gen X and Boomers say they use a different password for every account as a measure to help themselves from being hacked.