Nearly a quarter (approximately 25%) of respondents abandon online purchases due to signup or login issues.

38% of respondents believe human oversight to review or approve AI agent decisions would increase trust.

44% of those who would not use AI agents state, “I don’t trust AI agents with my personal data”.

Long signup or login forms frustrate 62% of users.

70% of users still strongly prefer interacting with humans over AI agents.

More broadly, 60% of survey respondents are concerned about the impact of AI on the privacy and security of their digital identities.

72% of people are worried their data is being misused by the government.

60% of respondents did not agree that they have "become less vigilant about my data privacy and security because there is little I can do these days".

44% said they "stopped using Instagram".

70% believe "we will never have simple, meaningful ways to protect our data".

89% of people "agreed" or "strongly agreed" that they are "concerned about my personal data being used inappropriately by corporations".

69% of respondents said they use "multifactor authentication," or MFA.

72% agreed or strongly agreed that they are "concerned about my personal data being accessed and used inappropriately by the government".

45% said they "stopped using X" (formerly Twitter).

87% of people "support national laws regulating how companies can collect, store, share, or use our personal data".

42% said they use a VPN.

43% of people said they use identity theft protection solutions.

77% of people said that "many online transactions today, from purchases to downloads to creating new accounts, feel like ploys to take my data".

23% use a data removal service to help clean up any personal information that is easily found online.

60% feel that "we will never have simple, meaningful ways to protect our data".