Consumer Security

19% of consumers report being scammed.

43% of consumers say they would use AI for cyber security help.

51% of consumers are willing to pay for scam protection.

52% of scam victims lose money, more than twice the 2025 rate.

56% of consumers encounter scam attempts at least monthly.

60% of victims aged 65–74 report financial loss.

82% of consumers factor cyber security into their choice of digital service provider.

93% of consumers say it matters that their provider offers cyber security.

Banking or payment scams account for 11% of the scams causing the most damage.

Fake invoice scams account for 20% of the scams causing the most damage.

Investment scams account for 19% of the scams causing the most damage.

Nearly 40 million U.S. consumers report being scam victims in the past year.

80% of consumers expect their provider to protect them from digital threats.

93% of consumers say it's important their provider offers cyber security.

Only 4% of consumers worry about cyber security risks to their device or accounts.