More than 75% of consumers outside the U.S. want some level of carrier financial liability for scam losses.

48% of Americans say phone spam is getting worse, outnumbering those who say it's improving by 3-to-1.

72% of consumers support stronger government regulations to force carrier action.

Telecommunications identity theft averaged above 9%.

24% of Americans are not sure they could tell the difference between a deepfake voice call and a real call.

Telecommunications was the third most targeted sector, averaging 2,699 weekly attacks per organization, up 6% year over year.

67% of Americans believe carriers should bear some responsibility for scam losses originating on their networks.

Nearly half of Americans (about 49%) have either received an AI voice deepfake call or cannot distinguish one from a real call.

Consumers across surveyed markets receive an average of 7.4 unwanted calls per week, and unwanted calls are growing at 16% annually.

55% of Americans agree carriers should offer zero-liability fraud protection comparable to credit card companies.

Americans say scammers are winning the fight against carriers by nearly 2-to-1.

38% of subscribers are likely to switch providers if they feel unprotected from AI scams.

One in four Americans have received a deepfake voice call in the past 12 months.

American consumers receive an average of 9.9 unwanted calls per week (over 500 per year), and unwanted calls are growing at a 16% compounded annual rate since 2023.

The Telecommunications industry in the US saw the highest industry/stage fraud rate, with 37.8% of account creation transactions suspected of digital fraud.

The Telecommunications industry recorded a global suspected fraud attempt rate of 4.4% in H1 2025.

Telecommunications experienced the highest overall fraud rates: 10.15% identity theft and 2.9% synthetic fraud.

In one analysis, telecommunications had 15% of vulnerable assets across cloud, APIs, and web applications.

In one analysis, telecommunications had 15% of vulnerable assets across cloud, APIs, and web applications.

Telecommunications saw the highest VEC engagement rate at 71.3%.