63.3% believe their organization experienced an attack involving some element of AI within the past 12 months.

Individuals who reported stolen documents with personal information primarily reported stolen driver’s licenses, Social Security cards, payment cards, birth certificates, and phones or tablets.

Of those who contacted the ITRC, 35% reported personal information compromise.

28% of respondents cited internal skills shortages as a challenge with current security solutions.

Attempted misuse largely involved financial accounts (85%).

In Singapore, 59% of respondents stated the cybersecurity skills gap within their organization has worsened over the past 12 months.

Singapore reported the highest concern with lack of in-house expertise with tools, at 39%.

50% of professionals in the U.S. and Singapore plan to seek new jobs in the next year.

The ITRC saw a 31-percentage-point decrease in reported identity crimes (compromise, theft, and misuse) compared to the previous year.

When customers decide whether to create an account with a brand, 74% prioritise a company's reputation and trustworthiness.

More broadly, 60% of survey respondents are concerned about the impact of AI on the privacy and security of their digital identities.

62% of fraud victims would still be likely to minimize their banking relationship (e.g., reduce use of a card or reduce accounts) if they became fraud victims.

Over half (57.6%) of surveyed IT/security professionals reported being pressured to keep a breach confidential, even when they believed it should be reported to authorities. This represents a 38% increase compared to Bitdefender’s 2023 report on the same question.

44.7% of respondents cited phishing/social engineering as a top concerning threat.

68% of cybersecurity practitioners expressed concern about long-term genAI threats like adversarial attacks.

Job scams dropped by 31 percentage points and totalled 10% of all scam reports

In Germany, 51% of respondents stated the cybersecurity skills gap within their organization has worsened over the past 12 months.

In the U.S., 75% of IT/security professionals highlighted the importance of reducing their cyberattack surface by disabling unnecessary tools or applications.

In the U.S., 73.8% of surveyed IT/security professionals reported being pressured to keep a breach confidential, even when they believed it should be reported to authorities.

Impersonation scams were the top reported type of scam to the ITRC, showing a 148-percentage-point increase year-over-year.