Most (58%) assume retailers can and should absorb the costs of fraud without a major impact on their business or prices.

A third (34%) of respondents argued that fraud up to £100 is permissible.

15% of respondents said they’d consider more serious retail fraud under the right circumstances.

Nearly a third face significant resource limitations in fighting FWA.

85% of respondents listed fighting fraud as a top five priority.

70% of the surveyed government fraud fighters have seen an uptick in AI-powered fraud attacks in the last five years.

Only 1 in 10 agencies have all the tools and resources they need to fight FWA.

12% of respondents knew someone working at a retailer involved in insider fraud.

Of the 1,100 government fraud fighters surveyed, nearly all claimed their agencies were victims of AI-powered fraud schemes.

Nearly a third face significant resource limitations in fighting FWA.

18% of respondents said they’d been exposed to influencers recommending retail fraud online.

The majority (82%) of respondents said they had heard about retail fraud from friends, family, colleagues, and classmates.

The use of network analysis for fraud detection is expected to expand from 32% to 87%.

6% of respondents knew someone working in fulfilment services involved in insider fraud

Slightly over a quarter of those surveyed are using Generative AI (GenAI) for addressing FWA.

The majority (82%) of respondents said they had heard about retail fraud from friends, family, colleagues, and classmates.

37% of respondents said they had heard about retaile fraud from friends.

International bad actors were responsible for up to 12% of all incoming applications for government services and/or loans in the study.

Fraud costs the federal government upwards of $500 billion annually.

78% of global business and technology leaders reported that their use of artificial intelligence (AI) has helped improve fraud detection and risk management.