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Ransomware

Statistics and intelligence on ransomware attacks, trends, and prevention strategies across global organizations.

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The average duration business operations were affected by ransomware in technology was 57 days.

AXA XL9/9/2025
Cyber insuranceCyber claims

The average duration business operations were affected by ransomware in retail was 32 days.

AXA XL9/9/2025
Cyber insuranceCyber claims

Average initial ransom demand (based on all cases with ransom demand) in 2019: $7.77 million.

AXA XL9/9/2025
Cyber insuranceCyber claims

In 2022, victims paid on average 42.0% of the initial ransom demand.

AXA XL9/9/2025
Cyber insuranceCyber claims

2023: 24.0% of large losses came from other causes, 13.3% from data breaches, and 62.8% from ransomware. Ransomware reached a record high, driving almost two-thirds of the largest cyber insurance payouts.

AXA XL9/9/2025
Cyber insuranceCyber claims

In 24.6% of large ransomware claims, attackers used phishing to infiltrate systems.

AXA XL9/9/2025
Cyber insuranceCyber claims

37.2% of large losses came from other causes, 16.0% from data breaches, and 46.6% from ransomware. While other causes ticked up, ransomware continued to generate nearly half of the most expensive claims.

AXA XL9/9/2025
Cyber insuranceCyber claims

Average initial ransom demand (based on all cases with ransom demand) in 2023: $32.25 million.

AXA XL9/9/2025
Cyber insuranceCyber claims

In 2020, victims paid on average 37.4% of the initial ransom demand.

AXA XL9/9/2025
Cyber insuranceCyber claims

Average initial ransom demand (based on all cases with ransom demand) in 2021: $17.39 million.

AXA XL9/9/2025
Cyber insuranceCyber claims

2019: 28.1% of large losses came from other causes, 29.2% from data breaches, and 45.1% from ransomware. Ransomware surged and became the leading cause of major cyber claims for the first time.

AXA XL9/9/2025
Cyber insuranceCyber claims

In 2023, victims paid on average 39.1% of the initial ransom demand.

AXA XL9/9/2025
Cyber insuranceCyber claims

Average initial ransom demand (based on all cases with ransom demand) in 2022: $21.46 million.

AXA XL9/9/2025
Cyber insuranceCyber claims

2018: 46.2% of large losses came from other causes, 37.9% from data breaches, and 15.9% from ransomware. Ransomware started to emerge as a meaningful driver of big cyber claims.

AXA XL9/9/2025
Cyber insuranceCyber claims

In 2021, victims paid on average 33.9% of the initial ransom demand.

AXA XL9/9/2025
Cyber insuranceCyber claims

Between 2019 and 2023, technology experienced large losses primarily from other causes (38.0%), followed by ransomware (32.0%) and data breaches (30.0%).

AXA XL9/9/2025
Cyber insuranceCyber claims

In 2023, organizations took an average of 32 days to restore operations after a ransomware attack.

AXA XL9/9/2025
Cyber insuranceCyber claims

Between 2019 and 2023, financial services experienced large losses primarily from data breaches (40.9%) and ransomware (40.9%), followed by other causes (18.2%).

AXA XL9/9/2025
Cyber insuranceCyber claims

The average duration business operations were affected by ransomware in manufacturing was 62 days.

AXA XL9/9/2025
Cyber insuranceCyber claims

In 2019, victims paid on average 56.9% of the initial ransom demand.

AXA XL9/9/2025
Cyber insuranceCyber claims