LATAM's attack rate is now lower than North America at 2.2%.

LATAM has seen a sustained decrease in its attack rate (1.6%) since the end of 2023.

There was a 15% decrease in global bot attacks in 2024.

The human attack rate saw only a marginal (1%) increase in 2024.

Global Financial Services firms saw an 18% uplift in automated bot attacks.

One in nine (11%) password reset attempts in 2024 was a fraud attack. This rate rose to over one in four (27%) reset attempts initiated on a desktop computer.

The FBI received 12,876 complaints about credit card/check fraud in 2024 (versus 13,718 in 2023 and 22,985 in 2022).

The FBI received 21,442 complaints about business email compromise scams in 2024 (versus 21,489 in 2023 and 21,832 in 2022).

The FBI received 587 complaints about botnets in 2024 (versus 540 in 2023 and 568 in 2022).

The FBI received 859,532 complaints in total in 2024.

The FBI received 7097 complaints about advanced fee scams in 2024 (versus 8,045 in 2023 and 11,264 in 2022).

The FBI received 36,002 complaints about tech support scams in 2024 (versus 37,560 in 2023 and 32,538 in 2022).

The FBI received 17,910 complaints about confidence fraud/romance scams in 2024 (versus 17,823 in 2023 and 19,021 in 2022).

The FBI received 17,367 complaints about government impersonation in 2024 (versus 14,190 in 2023 and 11,554 in 2022).

Business email compromise (BEC) remained the No. 1 avenue for attempted and actual payments fraud in 2024, cited by 63% of respondents.

ACH credits saw more BEC scam activity in 2024 than in the prior year, rising to 50% from 47% of respondents reporting incidents.

58% of organisations were able to recoup up to 75% of their funds lost due to payments fraud in 2024, up from 29% in 2023

Vendor imposter fraud, cited by 45% of respondents, saw an 11-percentage-point increase in incidences from the previous survey.

Checks continue to be the payment method most often subjected to payments fraud, with 63% of respondents experiencing attempted or actual fraud via checks in 2024.

22% of organisations were able to recover 75% or more of the funds lost due to payments fraud in 2024. This is a sharp decrease from 2023 when 41% of organisations recovered the same amount.