Attempted misuse largely involved financial accounts (85%).

In Singapore, 59% of respondents stated the cybersecurity skills gap within their organization has worsened over the past 12 months.

Singapore reported the highest concern with lack of in-house expertise with tools, at 39%.

50% of professionals in the U.S. and Singapore plan to seek new jobs in the next year.

The ITRC saw a 31-percentage-point decrease in reported identity crimes (compromise, theft, and misuse) compared to the previous year.

When customers decide whether to create an account with a brand, 74% prioritise a company's reputation and trustworthiness.

More broadly, 60% of survey respondents are concerned about the impact of AI on the privacy and security of their digital identities.

62% of fraud victims would still be likely to minimize their banking relationship (e.g., reduce use of a card or reduce accounts) if they became fraud victims.

Over half (57.6%) of surveyed IT/security professionals reported being pressured to keep a breach confidential, even when they believed it should be reported to authorities. This represents a 38% increase compared to Bitdefender’s 2023 report on the same question.

44.7% of respondents cited phishing/social engineering as a top concerning threat.

68% of cybersecurity practitioners expressed concern about long-term genAI threats like adversarial attacks.

Job scams dropped by 31 percentage points and totalled 10% of all scam reports

In Germany, 51% of respondents stated the cybersecurity skills gap within their organization has worsened over the past 12 months.

In the U.S., 73.8% of surveyed IT/security professionals reported being pressured to keep a breach confidential, even when they believed it should be reported to authorities.

Impersonation scams were the top reported type of scam to the ITRC, showing a 148-percentage-point increase year-over-year.

There was a 41-percentage-point decrease in victims reporting their PII was shared in a scam.

51.4% of consumers say they “need to learn more” about AI-powered fraud detection.

81.6% of fraud victims were satisfied with their bank’s response to combat fraud.

36% of reports of misuse involved new account creation using an individual’s personal information.

51% of impersonation scams impersonated a general business.