Banks remediate exposures in 11 days on average.

Banking has 57% consumer trust, up from 44% in 2025

38% of bank leaders believe their primary regulator was understaffed or otherwise underresourced.

37% of bank leaders report heightened attention to cybersecurity during regulatory exams, up from 30% in 2025.

54% of banks employ a chief risk officer.

53% of bank leaders believe their bank could take more strategic risk.

64% of banking executives lack visibility into total IT spending because costs are scattered among departments, vendors, and legacy systems.

Demand Deposit Account (DDA) identity theft averaged above 10%, a new high for the industry.

45% of banking executives expect technology budgets to increase by 40% or more, with some projecting 50–80% growth.

50% of banking executives report a mobile-related breach in the past year.

51% of banking executives report a significant email-based breach in the past year.

40% of banking customers say malicious attackers are their top banking-related concern.

52% of banking customers worry that AI could mistakenly freeze their account.

Two-thirds of Americans say they would consider switching financial institutions following a major breach.

48% of UK consumers express concern about the risk of fraud or identity theft related to AI in banking.

13% of UK consumers are classified as early adopters of AI, with 62% highly aware of AI and 66% reporting it has improved their banking experience in 2025.

23% of UK consumers cite fraud detection and prevention as the most positive impact of AI in banking in 2025.

38% of banks expect their identity verification budgets to grow by 21-50% in the coming years.

26% of banks and 32% of fintech companies reported facing cases where users presented counterfeit or altered documents.

71% of banking respondents indicated that fraud prevention is a priority for their organization.