81% of technology leaders cite customer loss as a consequence of downtime.
81% of technology leaders cite customer loss as a consequence of downtime. — This cybersecurity statistic was published by Splunk in May 2026. It covers topics including Customer Churn, Downtime Impact, Operational Resilience. The original data appears in The Hidden Costs of Downtime. For the full methodology and detailed findings, refer to the original report.
Share or Copy this stat
Frequently Asked Questions
What does this statistic say?
81% of technology leaders cite customer loss as a consequence of downtime. This data was published by Splunk and covers Customer Churn, Downtime Impact, Operational Resilience.
Where does this data come from?
This statistic comes from The Hidden Costs of Downtime, published by Splunk on May 27, 2026. You can view the original report at https://www.splunk.com/en_us/form/the-hidden-costs-of-downtime.html.
What cybersecurity topics does this cover?
This statistic relates to Customer Churn, Downtime Impact, Operational Resilience. Browse more statistics on Customer Churn or from Splunk.