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Cybersecurity statistics / Consumer Behavior

69% of consumers say they would switch providers based on their security offering.

PublisherF-Secure
ReportScam Intelligence & Impacts Report 2026
Published11 May 2026
TopicsConsumer Behavior, Trust

Published by F-Secure in Scam Intelligence & Impacts Report 2026, 11 May 2026. The figure is taken from the report as published; the full methodology is in the source.

View the original report

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