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Cybersecurity statistics / Non-Human Identities

Non-human identities outnumber human users in 83% of organizations.

PublisherJumpCloud Inc.
ReportAI Agents Are Entering Critical Workflows. Who's Governing Them?
Published14 July 2026
TopicsNon-Human Identities, Identity Management, AI Agents

Published by JumpCloud Inc. in AI Agents Are Entering Critical Workflows. Who's Governing Them?, 14 July 2026. The figure is taken from the report as published; the full methodology is in the source.

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12 sources answer what share of organisations have an ai governance policy in place. They report between 18% and 44%, with a median of 36.5%.

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Only 21% of organizations have implemented controls for non-human identities (NHIs).
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Only 19% of organizations fully govern non-human identities.
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76% of organizations do not fully govern or monitor non-human identities.
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Organizations with weak NHI management are 22% more likely to experience financial theft.
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Weak non-human identity (NHI) management was cited in 41% of identity incidents.
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One-third of organizations regularly rotate or audit service accounts and non-human identities, while just 11% do so continuously.
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