Cybersecurity statistics / Client Retention

35% of law firm clients have switched firms or seriously considered switching due to technology or operational failures.

Publisher	Integris
Report	Law firm trust in technology report
Published	7 May 2026
Topics	Client Retention, Operational Failure, Legal Services

Published by Integris in Law firm trust in technology report, 7 May 2026. The figure is taken from the report as published; the full methodology is in the source.

View the original report

Compare this across sources

12 sources answer what share of organisations have an ai governance policy in place. They report between 18% and 44%, with a median of 36.5%.

See all 12 sources

Related statistics

35% of law firms cite data privacy and security as AI-related concerns.

Integris, 27/05/2026

33% of law firm decision-makers cite IT budget and roadmap issues as their top challenge.

Integris, 27/05/2026

63% of law firm decision-makers report a significant email-based security breach in the past 12 months.

Integris, 27/05/2026

83% of law firm clients say a firm's technology sophistication affects their confidence.

Integris, 27/05/2026

57% of law firms reported a mobile-related breach.

Integris, 27/05/2026

45% of banking executives expect technology budgets to increase by 40% or more, with some projecting 50–80% growth.

Integris, 27/05/2026

Get the newsletter

Weekly cybersecurity statistics by email.