Restaurant

10% of restaurant chains have temporarily or permanently closed a location following a cyberattack.

18% of restaurants have experienced brand damage from AI drive-thru technology hallucinations.

28% of restaurant chains lack real-time, centralized visibility into their security posture.

30% of quick service and fast casual restaurant chains had employee payroll records leaked in the past 12 months.

30% of quick service and fast casual restaurant chains had internal system credentials leaked in the past 12 months.

30% of restaurant chains plan to bring in an external cybersecurity partner in the next 12 months.

30% of restaurants experienced AI-generated voice or video impersonating executives to authorize fraudulent payments in the past year.

34% of restaurant leaders say a loss under $50,000 would significantly impact their business.

36% of restaurant leaders feel not at all or only somewhat prepared for a socially engineered deepfake video or voice attack.

36% of restaurants experienced fraudulent refund requests as a form of social engineering in the past year.

38% of restaurant chains report inconsistent security practices across locations with varying IT maturity.

78% of restaurant leaders delay security patches to avoid disrupting service.

80% of restaurants experienced a social engineering attack in the past year.

More than one-third of leaders at quick service and fast casual restaurant chains initially mistake a real cyberattack for a routine technical glitch.